If our helpdesk needs to take remote control of your computer please click the ‘Initiate Remote Support’ button below. This will download a program called ‘TakeControl.exe’ Once this has downloaded, double click the file to open, click ‘Yes’ to allow permission and then click ‘Yes’ to allow the app to make changes.

EDITH Service Desk
Logon to EDITH to request support and to monitor and update existing jobs on our service desk.

If you have not already been advised of your login details please contact us to request a login.