The current status of the software as a service is:
| Service Component | Status | Comment | |
| Data Centre | Normal | Currently EDGE data centre in Coventry. | |
| Internet Connections | Normal | ||
| Microsoft Remote Desktop Services | Normal | ||
| Outbound Email Service via SMTP2Go | Normal | ||
| Web portals and mobile apps | Normal | ||
| AdvantEDGE software | Normal | ||
| Epitaph software | Normal | ||
| Type of Maintenance | Period | Comment | |
| Daily | 01:00 to 06:00 | Daily | AdvantEDGE and Epitaph updates released. Users logged on will not receive updates. |
| Daily | 00:40 to 00:55 | Daily | EDGE IT RemoteApps unavailable whilst Microsoft Remote Desktop Service servers rebooted. |
| Weekly | 04:45 to 05:30 | Thursday | Servers are updated and rebooted on a 4 week rotation, so different servers rebooted each week. |
| The outages in the last 30 days are as follows: | |||
| Type of Outage | Period | Comment | |
| Scheduled | 23:10 to 23:25 | 16/03/23 | Service down whilst primary host server restarted. |
| Unscheduled | 00:53 to 09:32 | 12/03/23 | Epitaph and AdvantEDGE Markets & Events unavailable after SQL database service did not resume after server maintenance completed at 00:53. |
| Unscheduled | 07:44 to 08:08 | 02/03/23 | Primary host server restarted due to a Microsoft update. |
| Scheduled | 17:30 to 17:49 | 01/03/23 | Two short disconnections during maintenance work on network switches in data centre. |
