Status

The current status of the software as a service is:

18:00 18/02/2025 investigating issue with security certificate.

Service Component Status Comment
Data Centre Normal
Internet Connections Normal
Microsoft Remote Desktop Services Normal If you are unable to open an app, after logging onto the RemoteApps website, please restart your computer and try again.
Outbound Email Service via SMTP2Go Normal
Web portals and mobile apps Normal
AdvantEDGE software Normal
Epitaph & Markets software Normal
Type of Maintenance Period   Comment
Daily 01:00 to 06:00 Daily AdvantEDGE and Epitaph updates released. Users logged on will not receive updates.
Daily 00:40 to 00:55 Daily EDGE IT RemoteApps unavailable whilst Microsoft Remote Desktop Service servers rebooted.
Weekly 04:45 to 05:30 Thursday Servers are updated and rebooted on a 4 week rotation, so different servers rebooted each week.
The outages in the last 30 days are as follows:
Type of Outage Period   Comment
Unscheduled 14:30PM – 15:08PM Thursday 03/07/25  Outage reported on our data centre due to internet coming into the building, resolved as of 15:08PM.
Unscheduled 20:45 – 21:45 Thursday 05/06/25 Data centre restarted as scheduled out of hours restart failed.

We operate a traffic light system to indicate the status of our software as a service for AdvantEDGE and Epitaph:

Status Status Explanation
Normal Normal service
Warning Problematic but operational
Fault Service unavailable