Stability & Security

Keeping your systems safe & worry-free.

Stay protected from viruses, malware and unexpected threats. Our essentials package includes antivirus, advanced endpoint detection & response (EDR), plus around-the-clock monitoring for as many devices as required. We keep your devices secure in the background, so you can concentrate on delivering services and getting your day-to-day tasks done.

Unlimited Help & Support

Help when you need it – no extra costs.

Stuck with a printer issue, a slow machine, a login problem or even a piece of hardware that’s acting up? Just reach out – no problem is too small. We’re also here for any cyber-security concerns and general IT advice to help your team work efficiently. With unlimited support and a dedicated IT team behind you, you’re never on your own. Plus, our 8-hour response guarantee gets you back to work quickly and confidently.

Monitoring & Maintenance

Proactively managing your IT for you.

We monitor your systems 24/7 and ensure essential updates are applied on time. We watch for early signs that something might slow you down – like low storage, sluggish performance, or computers working harder than they should and carry out routine health checks to keep everything running smoothly. If something needs attention, we fix it in the background quickly – reducing downtime and keeping your day moving.

Simple, Predictable Pricing

From £20 – £25 per device, per month

(min 12-month plan)

Say goodbye to slow computers, downtime, and IT stress. This package gives you unlimited support, everyday IT care, proactive monitoring, and built-in basic security – everything to keep your council or business productive. If you are looking for stronger cyber security or extra features, why not check our Complete IT Package.

Advanced Cybersecurity & MDR Protection

Top‑level 24/7 protection for maximum peace of mind.

Gain constant protection against evolving cyber-threats with full Managed Detection & Response (MDR). Unlike basic security tools, MDR gives you a dedicated 24/7 security team who actively monitor your systems, investigate suspicious activity and respond to threats on your behalf – even while you sleep.

Your organisation benefits from expert oversight, real-time threat hunting and rapid containment of potential attacks, providing a powerful extra layer of reassurance for councils and businesses handling sensitive or confidential data. With continuous monitoring and human-led defence, your systems stay secure, resilient and ready for anything.

Secure Email & Dark Web Monitoring

Protecting your inboxes and login credentials from modern threats.

Your organisation’s inbox is often the first target for cyber-attacks. The Complete Package strengthens your defences with advanced email security, blocking harmful links, suspicious attachments and phishing attempts before they reach your team.

In addition, dark-web monitoring keeps a constant watch for any exposed passwords or credentials linked to your council or business. If something is found, you’ll be alerted quickly so the issue can be fixed before it becomes a risk. Together, these tools give you safer communication, reduced exposure to attacks and added confidence that your organisation’s identities stay secure.

Staff Awareness & Cyber‑Security Training

Turning your team into a strong first line of defence.

Many cyber-attacks start with a simple mistake – clicking a link, opening an attachment or trusting a fake email. The Complete Package reduces these risks by providing clear, practical cyber-security training for your staff, as well as realistic phishing simulations, highlighting and guiding future training.

Together, this builds confidence across your council or organisation and strengthens your overall security posture. By developing a more aware and vigilant team – and supporting individuals who need additional help – you significantly lower the chances of attacks succeeding and keep your council or business safer day-to-day.

Rapid Response & Quarterly Audits

Priority support and proactive protection.

When problems occur, speed matters. The Complete Package gives you a faster 4-hour response time, combined with quarterly IT and security audits to identify and resolve vulnerabilities before they become problems. Whether it’s a system fault, performance concern, or potential security incident, you get priority access to experts, ensuring smooth day-to-day operations and keeping your council or business working confidently.

With expert monitoring and proactive defence delivering significantly more protection for just a small additional cost of £5 per month, the Complete Package is our most popular choice for councils and businesses wanting to take their cyber-security and IT usage seriously.