IT Support

PROUD TO BE A CARBON NEGATIVE BUSINESS

At EDGE IT Systems, we provide professional, reliable IT support to town and parish councils and local businesses — giving you peace of mind with your technology.

With over 30 years of experience and Cyber Essentials certification, we pride ourselves on delivering friendly, ethical, and cost-effective IT services that offer outstanding value for money.

Our expert team takes the time to understand your IT needs and implement tailored solutions quickly and efficiently.

From digital modernisation and data security to cloud services, connectivity, and technical support, we partner with leading providers — including Microsoft, N-able, SentinelOne, Datto, BrighterBills, and Cisco Duo — to help you get the best from your IT systems, improve productivity, and ensure a secure, high-performing setup.

Learn more about our services below or click here to download our IT Support leaflet, featuring our two new support packages.

Microsoft 365

The perfect cloud-based solution for small businesses local councils and charities. Utilising Microsoft 365, EDGE provides a cost-effective platform that enables flexible and paperless working and saves you valuable working time, by improving your productivity, security & communications.

Through a range of affordable packages, our technical support team specialise in providing remote and in-person, IT support for councils and businesses. With quick responses, a 24/7 online help desk and expertise in digital modernisation, diagnostic advice & technical support we are proud of the support we provide.

Print & Scan Solution

Enjoy hand-picked & cutting-edge printing technology, to suit your individual council or business needs or use our scanning solutions to become a paperless and save time, money & the planet. Get in touch today to arrange a free print or scan audit, to see how we could save you time & money.

Data Back Up

In partnership with Datto, EDGE provides a comprehensive backup & retrieval solution, preventing loss of files due to ransomware attacks, user errors and other scenarios. Our backup solutions enable peace of mind for councils and businesses, knowing their documents can never be lost or over-written permanently.

Anti Virus

Let us keep your work and data protected from advanced cyber threats, viruses & ransomware attacks, increase your council or business’s productivity, stay safe while using the web & minimise any work downtime through our Managed Endpoint Detection and Response with SentinelOne anti-virus.

Internet & VOIP

Fast, secure & reliable broadband is essential for any modern council or business. Brighter Bills’s clever, connectivity platform provides our customers with unrivalled data connectivity, unlimited broadband services and the ability to merge their internet & voice connections on a single network, keeping you online 24/7 and reaping important cost savings.

Edge IT Systems has provided our finance and cemetery record packages over many years and it therefore made sense for them to look after our general IT support too. The staff are extremely helpful with any problems encountered (they understand that not everyone has technical expertise), dealing with queries quickly and efficiently. It adds great peace of mind that we… Read Full Story

Julie Whitehouse - Clerk to Narborough Parish Council

The support we've had from Edge has been fantastic. From the initial setting up of Microsoft 365 to dealing with any IT issues, the team are always quick to respond, patient and professional. It's reassuring to know we've got such knowledgeable and customer focused support available to us when needed. Julie Brennan - Parish Clerk Bickenhill & Marston Green Parish… Read Full Story

Julie Brennan - Clerk to Bickenhill & Marston Green Parish Council

As part of this year’s Insurance renewal, I was made aware that a requirement of our Cyber Policy was to have Multifactor Authentication. This is to be used when logging in to our office computers, as well as our emails and the Edge IT software. I already use MFA to log into the Council’s bank account, so this change did… Read Full Story

Jo Vanstone - Town Clerk - Budleigh Town Council

Downloads

Our downloads page allows our clients to download and install the software needed to run either the Epitaph or AdvantEDGE modules on any device, anywhere.

Webinars

We offer a wide variety of live webinars, including break-out sessions for Q&A. We provide free, group webinars and pre-paid, bespoke 1-2-1 training. Click on the link above to view our webinar calendar.

Online Helpdesk

If you are an existing customer, click on the link above to log support requests with our IT team on EDITH our IT Helpdesk.

Testimonials

Find out why we are the UK’s market leader in the supply of IT Support to Small Businesses, Local Councils, Cemeteries & Crematoria.

Send Us Your Enquiry

Click on the link above to send us your enquiry or contact us directly by phone on 02476667337 or email us on info@edgeITsystems.com

Request A Quote

Click the link above to request a quote from our IT Support Team.

IT Support for Councils & SME