IT Support for Councils & SMEs

A flexible, cloud-based solution for councils, charities, and small businesses, built on Microsoft 365. We supply and fully manage Microsoft licences, advising on the right tools for each role to avoid overpaying or underusing features. With expert setup, security configuration, ongoing support, and user guidance, we help your organisation work more securely and collaboratively, ensuring you get maximum value from the software you already pay for.

Through our two tailored support packages, our technical support team deliver reliable IT support for councils and businesses. With proactive 24/7 system monitoring, advanced threat detection, unlimited help-desk support and guaranteed response times, we ensure your technology stays secure, resilient and working smoothly. Backed by industry-leading cyber-security tools and expert guidance, we’re proud to support your organisation with dependable IT protection and rapid resolution whenever you need it.

Reduce printing costs while modernising the way your council or business works. We provide hand-picked print and scan solutions tailored to your organisation, helping cut waste, improve efficiency, and lower ongoing costs. As a carbon-neutral business, we have partnered with specialist providers to deliver smarter, more sustainable printing and paperless scanning solutions. Contact us today for a free print or scan audit and uncover potential savings.

As a Gold Partner of Kaseya, EDGE provides reliable data backup and recovery solutions for councils and businesses. We already protect data stored within Edge Apps as standard, reflecting how critical data security is to everything we do. However, for organisations needing additional protection of data stored in Microsoft 365 or other systems – we offer robust backup options to safeguard against ransomware, accidental deletion, and data loss enabling peace of mind for councils and businesses.

Antivirus is a vital first line of defence, protecting councils and businesses from viruses, malware, and ransomware. But on its own, it’s not enough for sensitive data.

Our IT Support packages combine antivirus with email security, staff cyber security training, proactive monitoring, and rapid threat response – keeping your organisation secure, resilient, and productive.

Fast, secure and reliable hardware is essential for any modern council or business. Our IT team specialises in recommending and supplying the right hardware for your councils or business, ensuring performance, security and scalability. Supported by trusted partner providers for services such as broadband and VoIP, we deliver complete solutions that keep your organisation connected, productive and ready to grow. Contact us to see how we can support your hardware and connectivity needs.